How to reach Operational Excellence ?

Here is an extract (10 minutes) of a talk during last Opex summer week

(August 25 & 26th 2020)

What is the role of leaders ? Leaders have 2 responsibilities : think, act strategically and develop people. How ? - by deploying strategies, tactics aligned with commitments made at the beginning of the year,requiring many checks and adjustments - by daily effectively "coaching" people on problem solving and not telling them what and how they have to do. How to start ? - with a model line or a pilot to validate the concept - be sure to have the support from the leader - check people have the time, the energy to invest into the project - plant an environment of learning and experimentation - learnings and mistakes are necessary to succeed.

For the entire video (53 minutes), do not hesitate to contact me.

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